Frequently Asked Questions
Please reach us at chris@irisaurora.com if you cannot find an answer to your question.
- We accept major credit cards, PayPal, and bank transfers. For bulk orders, we also accept wire transfers.
- Yes, we offer a variety of styles and finishes, including polished, matte, and brushed stainless steel. Check our product pages for more options.
- If your cutlery set arrives damaged, please contact our customer service within 48 hours of receiving your order. We will arrange for a replacement or refund.
- Delivery times vary based on your location and the size of your order. Typically, orders are processed within 3-7 business days, and shipping times range from 7-14 business days.
- Yes, we offer custom engraving and logo placement services for bulk orders. Contact us for more details on customization options.
- We primarily sell full sets, but individual pieces may be available upon request. Please reach out to us for more information.
- The MOQ for bulk purchases varies depending on the set. Please contact us directly for specific details and bulk pricing.
- No, our cutlery sets are completely free of harmful chemicals like BPA and lead, making them safe for everyday use.
- Yes, our stainless steel cutlery sets are dishwasher safe. However, we recommend hand washing to maintain their shine and longevity.
- Our cutlery sets are made from high-quality, food-grade stainless steel, ensuring durability, rust resistance, and a long-lasting shine.
- 1 tablespoon (tbsp): Approximately 14.7868 milliliters (mL)
- 1 teaspoon (tsp): Approximately 4.92892 milliliters (mL)
- 1/2 teaspoon (tsp): Approximately 2.46446 milliliters (mL)
We offer the finest quality cutlery and precision-engineered measuring spoons, designed to elevate your eating and culinary experience.
Shipping by sea and by air are two common methods for transporting goods, and they differ in several key aspects:
1. Transit Time
- By Sea: Shipping by sea generally takes much longer, often ranging from several weeks to a few months, depending on the distance and route.
- By Air: Air shipping is much faster, with transit times typically ranging from a few days to a week.
2. Cost
- By Sea: Sea freight is usually more cost-effective, especially for large, heavy, or bulky shipments. It is a preferred option for non-urgent and high-volume goods.
- By Air: Air freight is more expensive due to the speed and convenience it offers. It is ideal for smaller, high-value, or time-sensitive shipments.
3. Capacity and Weight
- By Sea: Ships can carry a large volume of goods and are suitable for transporting heavy, bulky items that wouldn't be feasible by air.
- By Air: Planes have weight and size limitations, making air freight more suitable for lighter, smaller shipments.
4. Environmental Impact
- By Sea: Sea freight generally has a lower carbon footprint per ton of cargo, making it a more environmentally friendly option.
- By Air: Air freight has a higher carbon footprint due to the amount of fuel consumed during flight, making it less eco-friendly.
5. Reliability and Flexibility
- By Sea: Shipping schedules can be affected by weather conditions and port congestion, leading to potential delays. However, it's more predictable for long-term planning.
- By Air: Air shipping offers more flexibility in scheduling and is generally more reliable, with fewer delays and more frequent departures.
6. Customs and Regulations
- By Sea: Sea shipments may encounter more complex customs procedures, especially when moving through multiple ports or international waters.
- By Air: Air freight typically clears customs faster, which can reduce delays in receiving goods.
7. Risk of Damage
- By Sea: Goods shipped by sea may be more exposed to risks like moisture, rough handling, and long storage times.
- By Air: Air shipping generally involves less handling and a shorter transit time, reducing the risk of damage.
8. Tracking and Visibility
- By Sea: Sea freight tracking is often less precise, with fewer updates on the location of goods during transit.
- By Air: Air freight usually offers more accurate and frequent tracking updates, providing better visibility of the shipment's progress.
Choosing between sea and air shipping depends on factors like budget, delivery timeline, the nature of the goods, and environmental considerations.
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